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Standard shipping (Royal Mail)

This is the cheapest option available. It's an untracked service, though typically it's very fast. Often orders shipped with Royal Mail's 1st Class service arrive the next working day but can take up to 3 working days to arrive (in the UK). If you require a faster shipping method please contact me before placing your order.


Delivery Estimates:

UK - 1 to 3 working days

EU - 3 to 5 working days

Everywhere else - 7 to 10 working days


Shipping

When will my products be dispatched?

Our turnaround time is 3-5 working days, so your products will be dispatched within this period. In the unlikely case of a delay, we’ll contact you with an update to detail the delay and ask you how you'd like to proceed.


Returns

Cancellations.

You can request a cancellation up to 12 hours of your order being placed please email info@karenvaker.co.uk. All cancellation requests are discretionary.

Do you accept returns or exchanges?

We accept returns if an item is faulty (see below).  As items are printed to order we can not accept returns or exchanges for change of mind.

What do I do if the product is faulty?

Whilst rare, it does occasionally happen. Simply email us with a photo and description of the fault and I will arrange a replacement or refund at info@karenbaker.co.uk as soon as possible.

© Karen Baker 2019  All Rights Reserved. Website designed by Karen Baker

Shipping and Returns